- FAQ
Find Answers To Your Questions
We know there might be a lot of unknowns about the services we offer. We want to make sure you have all the answers you need to make a well-informed, confident decision.
What is Home Health?
Home Health care refer to a wide range of medical and non-medical services provided at a patient’s home to help them recover from an illness, surgery, or manage chronic conditions.
Who qualifies for Home Health care?
Typically, individuals who are homebound, under the care of a physician, and in need of intermittent skilled nursing or therapy services might qualify.
How is Home Health different from Hospice?
Home Health focuses on recovery and rehabilitation, while Hospice is for individuals nearing the end of life and focuses on comfort.
Who pays for Home Health?
Medicare, Medicaid, private insurance, and out-of-pocket payments are common sources of funding for Home Health. Coverage depends on the insurance policy and the nature of the care needed.
What services are provided in Home Health?
This can include skilled nursing, physical therapy, occupational therapy, speech-language therapy, medical social services, and Home Health aide services.
Are there any specialty services you do not provide?
Yes, we do not provide subcutaneous (SubQ) infusions.
Are there any patient populations you do not serve?
Yes, we do not serve pediatric patients.
How often will a healthcare professional visit?
The frequency of visits depends on the patient’s needs and the care plan established by their physician.
How long does Home Health last?
The duration varies based on the patient’s health needs and progress. It can be short-term (following surgery) or long-term for chronic conditions.
Do I need a referral for Home Health?
In most cases, a physician’s referral is required to start receiving Home Health services.
Who oversees the care provided in Home Health?
Care is usually overseen by a registered nurse or therapist in collaboration with the patient’s physician.
Can I choose my Home Health provider?
Yes, patients typically have the right to choose their Home Health care agency, but it’s essential to ensure they meet all regulatory and licensing requirements.
Is Home Health safe?
Reputable home health care providers follow strict protocols to ensure patient safety, including background checks of their staff and continuous training.
How is the quality of Home Health agencies measured?
Agencies can be evaluated based on accreditation, state licensing, Medicare certification, patient reviews, and outcome and assessment data.
Will my personal information be kept confidential?
Yes, Home Health providers are required to maintain the confidentiality of patient information, adhering to HIPAA regulations.
Can family members be trained to provide some care?
Yes, many Home Health agencies offer training for family members to assist with certain aspects of the patient’s care.
What happens if I need care beyond what Home Health can provide?
If a patient’s needs surpass what Home Health can offer, the provider will usually coordinate with other healthcare services or facilities to ensure continued care.
- Home Health
FAQ: Home Health Services
What is Home Health? How is Home Health different from Hospice? Find the answers to your questions here.
- Hospice Care
FAQ: Hospice Services
What is Hospice? Is Hospice care just for cancer patients? How do you pay for Hospice? Find the answers to your questions here.
What is Hospice?
Hospice care focuses on the comfort and quality of life for patients with terminal illnesses, rather than curative treatments.
Who is eligible for Hospice?
Patients diagnosed with a terminal illness with a life expectancy of six months or less, if the illness runs its expected course, may qualify.
Where is Hospice care provided?
Hospice care can be provided in various settings, including a patient’s home, a hospice facility, hospitals, nursing homes, and other long-term care facilities.
Is Hospice just for cancer patients?
No, Hospice is for anyone with a life-limiting illness, including heart disease, Alzheimer’s disease, lung disease, and many others.
Who pays for Hospice?
Medicare, Medicaid, and most private insurance plans offer Hospice benefits. Additionally, many hospice organizations offer financial assistance or care based on ability to pay.
What services are provided in Hospice?
Services can include medical care, pain management, emotional and spiritual support, counseling, respite care for families, and more.
How does Hospice manage pain and other symptoms?
Hospice professionals are skilled in managing pain and symptoms with medications, therapies, and other methods.
Can a patient keep their personal physician while in Hospice?
Yes, many Hospice programs encourage patients to maintain their relationship with their personal physicians.
What happens if a patient lives longer than six months while on Hospice?
If the patient’s condition stabilizes or improves, they might be discharged from Hospice. However, if they continue to decline, the eligibility can be re-evaluated and extended.
How is Hospice different from Palliative care?
While both focus on comfort and symptom relief, Palliative care can be pursued at any stage of an illness, while Hospice is typically reserved for the final months of life.
Can treatments be continued while on Hospice?
Hospice focuses on comfort and quality of life. Curative treatments might be stopped, but some treatments that provide comfort can continue.
Does choosing Hospice mean giving up hope?
No, it means prioritizing comfort and quality of life over aggressive treatments. Many families find that Hospice allows them to enjoy their remaining time with loved ones more fully.
Can someone leave Hospice care?
Yes, patients can leave hospice care and return to curative treatments if they wish or if their condition improves.
How does one start the process of getting into Hospice?
Typically, a referral from a physician is needed, followed by an assessment from the Hospice Team.
What role do families play in Hospice?
Families are an integral part of the Hospice experience. They are involved in making decisions, providing care, and are also offered support and counseling.
- Mobile Primary Care
FAQ: Mobile Primary Care
What is Mobile Primary Care? What services does Mobile Primary Care offer? Find the answers to your questions here.
What is Mobile Primary Care?
Mobile Primary Care is a mobile healthcare service that provides comprehensive medical care directly to patients in the comfort of their homes.
What services are offered through Mobile Primary Care?
Our Mobile Primary Care services encompass a comprehensive range of medical services, including Primary Care, Chronic Care Management, Palliative Care, and Mobile Labs/X-Rays.
How does Mobile Primary Care work?
Our Primary Care service offers personalized medical attention and treatments, all delivered conveniently at your doorstep by our experienced healthcare professionals.
Who qualifies for Mobile Primary Care?
Mobile primary care services are available to individuals of all ages who require medical attention but may have difficulty accessing traditional healthcare facilities due to mobility issues, chronic illness, or other limitations.
What is Chronic Care Management, and who is it for?
Chronic Care Management is designed for individuals dealing with long-term health conditions, offering tailored support, regular check-ins, and customized care plans to manage their health effectively.
What does Palliative Care entail?
Palliative Care focuses on improving the quality of life for individuals facing serious illnesses by managing symptoms, offering pain relief, and providing holistic support.
How does the Mobile Labs/X-Rays service work?
Our Mobile Labs/X-Rays service brings state-of-the-art diagnostic tests directly to your home, ensuring accuracy and convenience without the need for travel.
Who can benefit from Mobile Primary Care?
Our services cater to individuals who prefer or require medical attention at home, including those with mobility issues, chronic illnesses, or the elderly.
Can I request specific healthcare professionals for ongoing care?
We aim to maintain continuity in care whenever possible and will try to accommodate requests for specific healthcare professionals based on availability.
How often can I expect visits for ongoing care?
The frequency of visits depends on individual healthcare needs and the care plan established in collaboration with our team.
Is Mobile Primary Care available 24/7 for emergencies?
We provide scheduled appointments during regular hours; however, we have protocols in place for urgent situations and can guide you accordingly.
Can family members be present during appointments?
Absolutely, family members or caregivers are welcome and encouraged to be present during appointments, if desired.
Can Mobile Primary Care assist with medication management?
Yes, our team can assist with medication management as part of the comprehensive care provided.
Are there additional costs for mobile lab services or diagnostic tests?
Costs for additional services will be discussed and explained upfront, ensuring transparency in billing.
Can Mobile Primary Care coordinate with my primary care physician?
Yes, we collaborate with your primary care physician and other healthcare providers to ensure seamless coordination of care.
Are there any age restrictions for receiving Mobile Primary Care?
No, mobile primary care services are available to individuals of all ages, from pediatric to geriatric patients, who require medical attention and prefer the convenience of receiving care at their location of choice.
- Contact
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